Withdrawing Funds Back to Your Wallet
When you are ready to cash out, head to the withdrawal section of the cashier — the same counter you use for deposits. We route payouts back to the same e-wallet or bank account you used to deposit, which keeps the process clean and reduces extra verification steps. Maya and GCash are the most straightforward payout channels for Philippines accounts. Make sure
your account verification is complete before you submit a withdrawal request; unverified accounts will be prompted to finish the KYC step first. Processing timelines depend on the payment rail and your account standing.
- Open Withdrawal — Go to the cashier, select Withdraw, and the payout counter opens with your linked methods already listed.
- Pick a Payout Channel — Choose GCash, Maya or InstaPay. Where possible, withdraw to the same method you used to deposit.
- Enter the Amount — Type in the amount you want to cash out. The counter will show any minimum or available balance limits on screen.
- Submit and Track — Confirm the request. You can check the status from the transaction history section of your account at any time.